Popeyes Louisiana Kitchen

8520 Washington Blvd, 20794, Jessup, US, United States

🛍 Cafés, Chicken, Kitchen, Fast Food

3.4 💬 3729 Reviews

Phone: (+1)2402802097,(+1)4439241917

Address: 8520 Washington Blvd, 20794, Jessup, US, United States

City: Jessup

Dishes: 12

Reviews: 3729

Website: https://www.popeyes.com/store-locator/store/restaurant_86499

"I never like to write bad critikens, but this is inevitable. I rarely order food from popeyes because of bad experiences at this place. I ordered family meal online then in the drive-thru to pick up. once again popeyes has not disappointed and made me angry. after my order, the worker informed me that they were out of red buzz and tear?! the last I checked, there is no lack of drilling or tear in the food supply chain. on a positive note that eating was quickly fulfilled. I forgive never to visit this again and will probably never visit other popeyes, at any time in the near or far future."


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User User

Service was absolutely atrocious. Cashier did not speak English. Was slow. Customer in front of me got so fed up, they asked for a refund. Drive-thru hasn't been this bad. But carry out is terrible

Menu - 12 options

All prices are estimates.

Reviews

User
User

Ordered on Feb 4th 2022, I ordered 12pc box, but actual chicken I got is only 8, where is my rest of 4 that I paid? Also, I have called them for 7 or more times from I got my food, but they don't even pick up the phone.Worst ever.


User
User

this popeyes is the worst! I only selected one star because I had no choice. every time I go to these popeyes, there are foods that are missing or it's the wrong eating. when you try to call, no one answers! also the customer service is terrible. most of the people who work there have a job. they do not ask what kind of sauce they want and if they give them bbq and they ask for ranch they want to return the bbq sauce. ridiculous!


User
User

I never like to write bad critikens, but this is inevitable. I rarely order food from popeyes because of bad experiences at this place. I ordered family meal online then in the drive-thru to pick up. once again popeyes has not disappointed and made me angry. after my order, the worker informed me that they were out of red buzz and tear?! the last I checked, there is no lack of drilling or tear in the food supply chain. on a positive note that eating was quickly fulfilled. I forgive never to visit this again and will probably never visit other popeyes, at any time in the near or far future.

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
  • Kitchen Indulge in the heart of culinary artistry with our Kitchen menu category, where innovation meets tradition. Each dish is crafted with passion, promising a delightful journey of flavors that tantalize the taste buds.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Dinner
  • Takeout
  • Parking
  • Delivery

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"Ordered the Tandoori Shrimp for $35. I was surprised when my meal arrived and there were only 4 shrimp. Especially when everyone else at my table seemed to have significantly more food. Chicken Mango Curry $27), Shrimp Tikka Masala $33), Chicken Tikka Masala $27), Tandori Salmon $32). Everyone had plenty of food. But the Tandoori Shrimp were just 4 mid sized shrimp. I was not impressed and not filled. However all the meals were delicious. We ordered desert after. After debating on a few different items, my dad ordered some dish with chesecake cubes that I can't remember the name of. What the waiter brought out was Tiramisu Dusted Cake. We informed the waiter that this was not what my dad ordered and the waiter insisted that it was, despite us repeatedly pointing at the menu where it said cheesecake. The waiter insisted that this item was in fact cheese cake multiple times. My Mom ordered the Rose Petal Icecream, however what she was given is Mango Rasmalai which was room temperature and tasted like soggy mango flavored bread). When the waiter was told it was the wrong item, he brought out strawberry icecream, which was also not what was ordered. But at this point we had given up. On the plus side, my sister ordered Gulab Jamum Gelato and actually got what she asked for. But that should be the standard, not the exception. We were then asked if we were visiting for an event and we told them it was my parent's 34th wedding anniversary. At this point we were given ACTUAL cheesecake with a candle so they do know what cheesecake is) and we were told we were being brought out champagne. Instead of champagne, what actually arrived was some mix of Bailey's Irish Cream, Fireball Whiskey, and something else. Which was delicious, but again, not what we were told and not what was requested. It was very loud and often times hard to hear the waiter. So in addition to saying the item name as loud as we could, we also pointed at the menu item every time we ordered, and still the order was gotten wrong. Had a good time overall despite the problems. Edit: After initially leaving a two star review, the owner reached out to us to make it up to us. Despite having nearly 5000 google reviews, the owner cares about his customers and his business. I respect that and feel satisfied in the response. Thank you for reaching out to my family."