"Sadly, that wasn’t the case. Our waiter accidentally spilled an entire drink on one of our friends. We understood that accidents happen, and we made sure the waiter didn't feel too bad about it; we even shared our napkins with him to help clean up quickly. However, you would think that after such an incident, he would promptly bring us clean napkins and utensils, but that didn’t happen. We had to ask for these items after our food arrived.
Additionally, we waited quite a while for our food, discussing appetizers while we waited, even before the main courses arrived. It would have been nice if management had paid a bit more attention to our table and perhaps offered us complimentary desserts as a gesture, but unfortunately, that didn’t occur either.
Overall, this was not the experience we’ve grown accustomed to and truly expected. We sincerely hope it was just an off day for the restaurant."