Phone: +14087913400
Address: 579 Coleman Ave, 95110, San Jose, United States
City: San Jose
Dishes: 35
Reviews: 19891
Website: https://locations.smashburger.com/united-states/ca/san-jose/579-coleman-avenue
"Unfortunately, I must update this review accurately if I ever reach the coveted top spot on YELP for this restaurant. The issues I encountered during my visit are not isolated incidents, but rather ongoing problems that have not been addressed. Despite my previous rating of 4 stars, serving undercooked meat should warrant only 1 star. It is disappointing because I used to rave about this burger joint, but now I doubt I will return. The food is good, but the service needs improvement. The management seems to prioritize promotions over addressing customer service issues, leading to long lines and a lack of solutions for problems. I offered suggestions that were ignored in favor of excuses. In...
Address
User
A woman and her children stopped by for lunch at this bustling restaurant. Despite the crowds, they were able to find outdoor seating. There were plenty of options to choose from on the menu, including a variety of burgers and fries that they enjoyed but didn't get a chance to snap a picture of. Overall, they had a positive experience and plan to return in the future.
Menu - 35 options
All prices are estimates.
Buffalo Wings
Spicy and crispy chicken wings served with celery sticks and blue cheese dressing.
Salted Caramel
A sweet and savory treat with rich caramel infused with a hint of sea salt, offering a perfect balance of flavors.
Chocolate Shake
Creamy, rich chocolate shake made with premium ice cream, blended to perfection for a delightful indulgence.
Kids Cheeseburger
A classic cheeseburger with a juicy beef patty, melted cheese, and a soft bun, sized perfectly for kids.
Reviews
User
The food was so bad that I got sick at work twice after eating a cheeseburger at this place. My favorite spot, SmokeEaters, is closed so I decided to try this place instead. The staff at the checkout were friendly and helpful, so they get 5 stars, but the food was terrible. The cheeseburger was mediocre at best, but the onion rings were just awful. They were too salty, oily, and not crispy at all. My colleagues also didn't enjoy their meals. I will not be returning to this restaurant.
User
Too bad this is the only location in SJ that is not the airport. Insert my online order at 12:43 during lunchtime and even at 12:55 with staff. They called out all orders next to me and when I asked 30 minutes later, I found out that it was waiting on a shelf and nobody bothered to call out my order. The food was cold when I even touched it. And one of them was on the phone. I'm sorry, but I can't come back to this place after this experience. I'd rather go to Habit. What is the point of online order in advance when this happens. Can't even give an honest review of the food as it's cold.
User
Unfortunately, I must update this review accurately if I ever reach the coveted top spot on YELP for this restaurant. The issues I encountered during my visit are not isolated incidents, but rather ongoing problems that have not been addressed. Despite my previous rating of 4 stars, serving undercooked meat should warrant only 1 star. It is disappointing because I used to rave about this burger joint, but now I doubt I will return. The food is good, but the service needs improvement. The management seems to prioritize promotions over addressing customer service issues, leading to long lines and a lack of solutions for problems. I offered suggestions that were ignored in favor of excuses. In...
San Jose
San Jose is a tech hub with diverse cuisine. Typical eats include burritos, pho, sushi, and farm-to-table meals, reflecting its multicultural population and proximity to Silicon Valley.
Categories
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American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
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Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
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Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
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North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.
Amenities
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Menu
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Kids
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Groups
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Takeout
