"This is a lengthy review, but definitely worth reading! I recently visited Dunkin' in Gouverneur, NY around 12:20 a.m. The server I interacted with was Madyson, and I must say she and one other coworker were the only ones I had no issues with. As someone who works in the food industry, I was shocked to see that some of the employees were not wearing gloves while handling food. I only realized this when a different employee showed me a video of my sandwich being prepared without gloves. I requested that my sandwich be remade by someone wearing gloves, which was promptly done. However, I was met with attitude from another staff member who was not wearing a name tag. When I politely asked for my sandwich to be remade with gloves, she made a remark about rude customers and threatened to snap. The situation escalated when I spoke to the supposed manager, who seemed dismissive and unapologetic. He even went as far as to compare me to a child in how he handled the situation. Overall, I was disappointed by the lack of care and professionalism displayed by the manager and some of the staff. The only commendable aspect was Madyson's efficiency in getting my drink quickly and correctly. Thank you to her for her efforts."