Pollo Tropical - West Palm Beach (menu)

Phone: +15616880578

Address: 2611 Okeechobee Blvd West Palm Beach, FL 33409-4007, United States

Dishes: 35

Reviews: 8785

Website: https://www.pollotropical.com/

"Worst experience ever! Placed a phone line catering order for over $200 to be delivered to my colleagues at work for appreciation luncheon. I get a text message saying it’s on its way and then just before it was due to arrive they send me a text CANCELLING THE ORDER!!! They still took my money from my account and never refunded it. They didn’t call me to tell me it was cancelled or answered any of my calls!!! To this day they have done nothing to rectify the situation."

Address

Pamela

★ ★ ★ ★

Pollo Tropical is a nice restaurant the quality of food is good the customer service wasn't so great and I'm very very adamant about excellent customer service my family like the chicken rice and black beans.Hopefully my next visit will be better.

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Menu - 35 options

All prices are estimates.

Coleslaw

Shredded cabbage and carrots tossed in creamy dressing, offering a cool, crunchy side dish with a tangy flavor.

Corn Bread

Golden, buttery, and slightly sweet corn bread with a soft inside and a crunchy crust.

Fried Yuca

Crispy golden yuca fries, seasoned to perfection, ideal for dipping or as a savory side dish.

Caesar Salad

Fresh romaine hearts, house-made Caesar dressing, Parmesan cheese, and crunchy croutons.

Key Lime Pie

A refreshing dessert featuring a sweet and tangy lime filling in a crisp graham cracker crust, topped with whipped cream.

Arroz Con Pollo

A traditional dish featuring saffron-infused rice and tender chicken, cooked with vegetables and aromatic spices.

Caramel Pudding

A silky smooth dessert featuring rich caramel flavors, topped with a golden caramel sauce for a delightful sweet treat.

Pumpkin Cheesecake

Rich and creamy pumpkin cheesecake enhanced with warm spices, topped with a dollop of whipped cream.

Crispy Chicken Sandwich

A savory crispy chicken sandwich with lettuce, tomato, and mayo, served on a toasted bun.

Grilled Chicken Sandwich

A juicy grilled chicken breast topped with fresh lettuce, tomato, and mayo, served on a toasted bun.

Reviews

Cheese

★ ★

Very disappointed! I use to order from pollo a lot and now the quality of food and the portions have got so bad by the time I’m done with my food I am still hungry. Don’t order the fish it’s not worth it and the portions are disgustingly small and no flavor like it once had.

Michael

★

DO NOT do not order online from this location. They print the dam tickets ahead of time saying the order is complete. Then when you get there they say you have to wait because they are just seeing the ticket now. Nobody moves with a sense of urgency.this has happened to me twice. Also side note. The manager does not look like she can handle her employees. Everyone looks confused when I come in.

Steve

★

Worst experience ever! Placed a phone line catering order for over $200 to be delivered to my colleagues at work for appreciation luncheon. I get a text message saying it’s on its way and then just before it was due to arrive they send me a text CANCELLING THE ORDER!!! They still took my money from my account and never refunded it. They didn’t call me to tell me it was cancelled or answered any of my calls!!! To this day they have done nothing to rectify the situation.

West Palm Beach

West Palm Beach is known for its stunning beaches, vibrant art scene, and upscale dining, where fresh seafood and tropical fruit dishes are popular.

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Pollo Tropical - Menu