The Cheesecake Factory

210 Andover St, 01960, Peabody, US, United States

🛍 Cafés, Pizza, Fast Food, Vegetarian

4.5 💬 16083 Reviews

Phone: +19785387599

Address: 210 Andover St, 01960, Peabody, US, United States

City: Peabody

Dishes: 35

Reviews: 16083

Website: http://www.thecheesecakefactory.com

"I want to start saying how amazing our server was, but I choose to let his name out of the review to not bring him into trouble. this oversight is nothing against his service because he went beyond and beyond to help us. the cheesecake factory manager not so much. my friend ordered the filet mignon meal cooked medium. when the plate came to our table, it was cooked in a very rare medium and had a large piece of fat on the edge. we are not the kind to complain, so that he continued to eat what he could eat from the piece. about a third of the way through the steak he realized that the rest was absolutely not cooked. at this place noticed our server that he had stopped eating, and realized ho...


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User User

Zero customer service, we were 8 people in the party and they refused to accommodate us and made us sit on two separate tables while there were many tables available around us. The host who gave us the table was very rude.

Menu - 35 options

All prices are estimates.

Reviews

User
User

Everyone is burnt out, underpaid and rightfully so not happy waiting on table after table of cranky people. We visit this location frequently, and time after time this location goes above and beyond with their friendliness and service. I have come not to expect much from service because empathize with what front line workers have gone through, so to get out of the park service now is really worth shouting out. Good drinks, food is always pretty consistent. It is a go to chain for us!


User
User

My family went to the Cheesecake Factory last night for dinner. Every experience there is always great!On this visit we were sat down right away. Our drink order was taken within minutes! I ordered the orange chicken and kids ordered the buttered pasta to share. They offered us a extra plate (so they kids can split it) The orange chicken was cooked perfect! The rice was a little dry, but it wasn’t bad. The kids loved their pasta.I had the pumpkin pecan cheesecake and it was by the far the best cheesecake I have eaten! Thank you again for such a great experience!


User
User

I want to start saying how amazing our server was, but I choose to let his name out of the review to not bring him into trouble. this oversight is nothing against his service because he went beyond and beyond to help us. the cheesecake factory manager not so much. my friend ordered the filet mignon meal cooked medium. when the plate came to our table, it was cooked in a very rare medium and had a large piece of fat on the edge. we are not the kind to complain, so that he continued to eat what he could eat from the piece. about a third of the way through the steak he realized that the rest was absolutely not cooked. at this place noticed our server that he had stopped eating, and realized how...

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Kids
  • Birthday
  • Television
  • Vegan Options

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