"I've been ordering cafe pickup 2-3 times a month since fall and it's been excellent! Only one little error on an order in all that time. Like most restaurants these days, the staff is so busy, but anytime I've had a question, they're very friendly and willing to help. Soda and coffee is self-serve, so you'll just get a cup with your order and if you don't see your bag on the shelf, 99% chance it's ready and on the nearby counter, just waiting to be sealed and moved, so check there if they're slammed :"